Receive Returns
Setup
Receive
Setup
Save
Connection Token
Securely connects this app with the parcelLab System: Request from your parcelLab contact person.
Scan as
Will be shown as scan location for returns tracking in parcelLab.
Auto-submit scan form
Not active
If enabled, the scan form to scan in a barcode will automatically submit after 0.5 seconds delay, even if enter was not pressed. This is recommended if the attached barcode scanner does not automatically trigger enter after a scan.
Auto-submit scan form enabled
Auto-approve
Not active
Returns below this amount will be automatically approved, set to 0 to disable.
Approval triggers sync refund
Not active
By default, approving or rejecting a return will queue the action on Shopify to trigger the refund or release the exchange (this is called async). Reason is that the Shopify transaction might take multiple seconds to complete. In order to not slow down the intake workflow, this action is queued and performed in the background.
Shopify only
Instant refund active
Article condition of received items
Not active
Adds a dropdown to set the article condition when receiving a line item. List out all options to choose from separated by comma.
Camera countdown timer (photo evidence)
When capturing photo evidence for a rejected item, the camera will count down the specified number of seconds before taking the photo.
Hide setup page in navigation
Hide the setup page in the navigation menu after saving the settings.
Hide setup page in navigation
Linked Returns Portal
Linking a returns portal allows to register returns if no RMA is available, e.g. for Return-in-Store. Provide language code and country code for the returns portal to be linked. The User ID will be taken from authentication.